Frequently Asked Questions


When will the Shopifour out the order?

 After successful payment, the Shopifour will be preparing the shipment and send the goods in due time. Most orders are required to be shipped in 1-5 business days. The order status, then, will change to “The Shopifour has shipped your order”. You Can See on My Accounts > My Order


How to track my package?

Visit “My Orders“-Find the Number Of Tracks ( Copy The Number of Tracks you can put Number in Cainiao and 17Track )

You can also visit Cainiao and 17track for more tracking information.



I have not received goods. What can I do?
 Please Contact for Help, Track the parcel to check the package status:

– If the package is in transit with normal logistic update:

According to our past experience, the majority of the packages will be delivered within the time frame promised by the Shopifour


What will happen if Shopifour fails to ship order on time?

After successful payment, the Shopifour is required to prepare the shipment and send it in due time. If the shipment is not completed in the required time on the order page, Shopifour will close the order and return all the funds to you. And you will receive the refund in 3-20 business days.

Does Shopifour Refund Money?

The company encourages clients to solve the issues with the buyer. If you can’t reach a deal with the Order, Shopifour will give you a refund in these cases:

  • The order hasn’t been shipped, yet and you decide to cancel it for 90 Days
  • The product was broken or damage or lose

You can ask for the refund within 3 days, the delivery or the package delivery deadline (60 days maximum). 

Do We Need Pay Shipping in Shopifour?
No, We Are All Products With FREE SHIPPING Over to All World.
When Received My Products?
We Sent Out The Products withn 1-7 Days , Its will Take to your Country Almost 10-40 Days There Have Tracks With The Products 
How To Buy Products 
First Open icon “Search Picture” After you see select Color then make new Cart 

After Go “Checkout” Make Sure Write your all Information Billing details Then “Place Order” You Can Pay Via Paypal & Western Union (If You Want Pay with Western Union Please Contact Message )